The Patients' Satisfaction with AU Nursing Students' Performance
Field:
Nursing Science
Researcher:
Jittakoat, Y.
Year of Study:
2000
Year of published:
2000
Type of document:
Research
Publication:
2000
Number of pages:
46
Sponsor:
Assumption University
Keyword:
Patients' satisfaction, AU nursing students' performance, outpatient department, coordination, courtesy, nursing information, quality of care,
socio-demographic factors,
health-care service
Copyright:
Assumption University
Abstract:
This study addresses the broad theme of satisfaction, in the context of patient from the outpatient Department at Damnoen Saduak Hospital Ratchaburi province. The purpose was to assess the patients' satisfaction with AU nursing students' performance. A total of 114 patients who joined in health services at the Outpatient Department, Damnoen Saduak Hospital were used as case assignment under the supervision of the nursing students. Questionnaires were used for data collection. Data were analyzed by SPSS/PC program on percentage, means, standard deviation, and Pearson's product moment correlation coefficient.
The result of the study revealed that most patients were very satisfied with AU nursing students' performance in providing health-care services. There was no statistical correlation between socio-demographic factors and satisfaction with AU nursing students' performance in all categories, except for the quality of nursing care and age which have statistically significant correlation (r = 0.043) (p – value < 0.05). It is concluded from the result of this study that the desired professional features of nursing students should be sustained, and learning experiences as well as teaching-leaning methods supporting nursing students' practice should be taken into consideration for improvement.
